Operations
- Manage the building operations rota, ensuring the building is effectively resourced in the event of any fire alarm or first aid requirements.
- Hold Duty Management responsibilities as necessary.
- Uphold and develop systems for the effective operation of Soho Theatre Walthamstow.
- Support the Operations Manager as required to ensure the smooth running of Soho Theatre Walthamstow.
- Provide key Stage Door responsibilities, supporting effective management of the building and its facilities.
Building
- Ensure STW remains secure at all times through regular monitoring of the CCTV.
- Actively manage Stage Door and the load In area / get-In yard, coordinating with neighbours regarding deliveries and maintaining positive communication.
- Comply with all policies, plans and procedures required by the Landlord, our Premises Licence or Lease.
- Comply with, implement and coordinate, as necessary, emergency procedures.
- Maintain a good knowledge of the fire alarm, security operations and additional building management systems as required, including weekly testing procedures, isolation of fire sensors and operation of the panel during an emergency evacuation.
- Monitor the fire alarm, lift alarm and security panels positioned at Stage Door as required.
- Log all defects and support coordination to ensure a timely follow up.
- Keep an up-to-date accident report log, issue as requested to other staff members and immediately share completed forms with Building Management.
Hires
- Coordinate the delivery of hires, supporting effective stakeholder management, including managing the hires inbox.
- Act as the first point of contact for all our external hires, including visiting companies, schools and small businesses, to ensure they are effectively inducted into the building and that they adhere to Health & Safety protocols.
- Work with the Creative Engagement team to support hires, events, and local activities, including coordinating annual career events and open We also encourage and welcome the Operations Administrators to form part of the team sharing and informing young people of sector careers and opportunities.
Health & Safety
- Monitor the Fire Alarm panel, adjust modes as necessary, respond to alerts as appropriate and maintain a logbook.
- Ensure the Health & Safety Policy is successfully implemented and attend Health & Safety Committee meetings as necessary.
- Log and share incident and accident reports as necessary.
- Be responsible for stocking and regularly checking all First Aid kits located throughout Soho Theatre Walthamstow.
- Work with the Front of House team and Designated Safeguarding Officer to coordinate and implement safeguarding procedures and communication when young people are taking part in activity in the building.
- Respond to Accessible WC Alarm activation and use the Disabled Refuge Master Panel as necessary.
- Conduct daily building inspections to monitor fire exits and escape routes, reporting any obstructions.
Training & HR
- Support in ensuring that policies and procedures are up to date for Soho Theatre Walthamstow and adhered to.
- Support in identifying upcoming training renewals, including for First Aid and Fire Safety.
- Organise DBS checks as needed and ensure updates are in place in good time.
Office Administration
- Ensure all persons including team members, contractors, Hires and external visitors are welcomed with a positive and friendly courteous attitude.
- Act as the main point of contact for all office-related queries and activities.
- Check and restock all office supplies, including printer toner and paper, stationery supplies and kitchen stock such as teas, coffees, milk, etc.
- Monitor, log and distribute all Staff passes and keys, managing the signing In and out system for the building.
- Set up for meetings as necessary, including meeting room sweeps, stationary supplies and refreshments and technical set up, attending and minuting as necessary.
- Support facilities management including cleaning, pest control, and other external service providers.
How to Apply
Please view the attached job description below for details on how to apply.