Audience Experience Manager

We need a confident people manager who loves working with the public and can lead a large team.

Your role is to build a positive, dynamic, innovative and customer focused culture within the team and to develop and nurture a strong multi-skilled and adaptable workforce.

Supported by a new post of Deputy Audience Experience Manager, you’ll be ensuring that all of Soho Theatre’s artistic programme are fully supported, delivering and exceeding expectations and be responsible for the welcome and experience of visitors to Soho Theatre, ensuring an exceptional and inclusive welcome to all.

Want to be considered for both the Audience Experience Manager and Deputy Audience Experience Manager? You don’t need to complete two forms, just make a note on the application form you’d like to apply for both and we’ll take it from there.

We prefer applications to be sent by email. Please send your completed forms to with STAEM24 in the subject line, as well as a completing an equal opportunities form, which can be found by clicking here.

Submitting Your Application:

Please complete the application form and send it to with STAEM24 in the subject line. If you would like to submit your application in another format, or you have any queries about this role, please contact HR on 020 7478 0100 or email to discuss alternatives.