In line with Government guidance we are back open for socially distanced live shows.
For more information about what’s on digitally, click here

 

Soho Theatre is a Covid-secure venue, and we are following government guidance to provide the safest live performance experience for you. Have a nosey at the below information to know what we’re doing to keep you, our artists and our staff safe. 

 

Your booking

 

Contactless Tickets

We will send you an E-ticket before the show. These do not need to be printed but can be scanned on any (electronically) smart device. So make sure you have enough juice on your phone/tablet/fax machine when you come. Your E-ticket will be sent to your email address (check your junk if you can’t see it) but can also be downloaded when you log on to your Soho Theatre account and click the E-ticket banner.

 

Bubble Seating

You can only book tickets for your household or support bubble, of no more than 6 people. Seats are grouped together and can only be purchased as a set. By purchasing a ticket you are confirming that your group is from the same household or support bubble. 

 

Bubble seating is our response to government guidelines. Whilst we’d love to accommodate all variations of group size, we currently only able to sell seats in singles and pairs. So please consider bringing someone else (obviously in your bubble) or try changing the date you’re booking for to see if a combination that suits you is ion offer. We hope to be able to offer other configurations in the future.

 

Distanced Seating & Capacity in the Auditorium

Performances marked as (semi) socially distanced seating.
These live performances are on sale in accordance with the government’s current ‘Roadmap out of lockdown – Step 3’. All audience members are asked to book in bubbles and will be 1m away from their fellow theatre goers. Should government guidelines change before your show, we’ll notify you by email, where you’ll be offered the opportunity to donate or exchange your tickets or receive a refund. Please note Booking and Restoration fees are non-refundable.

Performances marked with full capacity seating.
These live performances at Soho Theatre are on sale in accordance with the government’s current ‘Roadmap out of lockdown – Step 4’. Should government guidelines change before your show, we’ll notify you by email, where you’ll be offered the opportunity to donate or exchange your tickets or receive a refund. Please note Booking and Restoration fees are non-refundable.

 

Test and Trace

Give us your number? We will ask for your contact details when booking your tickets. Please provide us with your most current details so that we are able to provide them to the NHS Test and Trace team should we be asked. 

 

Timed Entry

We are staggering your arrival times to stop you all bunching up at the entrance. You will receive an email before your show that will have details of your 15-minute arrival window – please make sure you come during that window or you may have to wait for the next arrival block to thin before we can let you in (and you simply cannot predict the weather these days – England, amiright??).  

 

Exchanges and Credit

If you cannot attend the performance because you have to isolate, just let us know and we’ll be happy to turn your ticket into customer credit to be used for one of our future shows. 

 

Show Cancellations

You can purchase our tickets with confidence, safe in the knowledge that if we have to cancel a show due to Covid-restrictions we will happily refund you, credit your account, or exchange your ticket for a rescheduled date. We’ve got your back. 

 

Your Visit

 

Face Coverings Required

Please ensure that you wear a face covering during your visit to the theatre.

 

Temperature Checks

Our very friendly staff will be carrying out contact-less temperature checks before you come into the building.

 

Sanitising Stations

We have sanitising stations, with alcogel positioned all around the building. See it, squirt it, rub it.

 

Social Distancing

We have designed and signposted one-way routes around the building. Please follow them, and expect to take in the scenic route. 

 

Cashless Payments

We’ve gone cashless! How very modern. We’ll take all Visa, Mastercard and American Express (but not bitcoin, soz).

 

QR Codes

When you get to our venue, there’ll be lots of QR codes up and about so that you and your whole party can scan in using the NHS app.

 

Ventilated Auditorium

All our public spaces will be ventilated with fresh, un-recycled, winter air. 

 

Regular Cleaning

We have an enhanced and rigorous cleaning system in our building to make sure you are as safe as possible during your visit. If you want the gory details, just ask any of our cheery staff. 

For any further information please do email us at box1@sohotheatre.com

 

Box Office Note

Don’t fancy booking online? No problem! You can call our Box Office on 020 7478 0100. Lines are open Mon to Fri 10am – 1pm and 3pm – 6pm

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